1 General information
The concert is an event organized by the Csíkszerda Kortárs Közösségi Egyesület (Company Registration No.: 07-02-0003014, registered office: 1063 Budapest HU, Szív Street 42, IV/1, tax number: 18747791-1-42, hereinafter referred to as the Organiser). The purchase of a ticket constitutes a contract of sale between the Organiser and the individual or company (hereinafter referred to as the Buyer) paying the value of the tickets, under the terms and conditions described in this document.
2 Details of the Organiser
Name: Csíkszerda Kortárs Közösségi Egyesület
Address: 1063 Budapest HU, Szív Street 42. IV/1.
Company registration number: 07-02-0003014
Court of registration: Székesfehérvár General Court
Statistical number: 18747791-9499-529-07
Tax number: 18747791-1-42
Bank account number: MagNet Bank HU07162001061161053100000000
E-mail address: egyesulet@csikszerda.hu
3 Ticket purchase and conclusion of the contract
The Organiser provides the possibility of online advance purchase of tickets for the Event via the website jegy.csikszerda.hu (hereinafter referred to as the Webshop). In the Webshop, the Customer may purchase without registration. The steps of the Ticket purchase are as follows:
3.1 Selection of Tickets
3.1.1 The Customer selects in the Webshop the type and quantity of tickets they wish to purchase. The Webshop ticket purchase interface is available on the following page: https://jegy.csikszerda.hu/csikszerda/
3.1.2 The Customer enters the additional details required for the purchase:
- Name
- E-mail address
- Billing information (Name on invoice, or in the case of a company, the company name and tax number, and billing address)
3.1.3 The Customer reviews the information provided and clicks on the Pay button to be redirected to the payment interface. By clicking on the Ticket Purchase button, the Customer accepts the terms and conditions of these general terms and conditions.
3.2 Payment
3.2.1 The online payment is made through the system of Stripe Inc (registered office: 1138 Budapest HU, Dunavirág Street 2-6., hereinafter referred to as the Payment Service Provider). At the time of the purchase, the Customer accepts the terms and conditions of the Payment Service Provider.
3.2.2 The Customer selects a payment method on the Payment Service Provider’s website and then pays following the Payment Service Provider’s instructions. The data provided here will be handled by the Payment Service Provider and will not be accessed by the Organiser.
3.2.3 After a successful payment, the Customer has the option to return to the Webshop page from the Payment Service Provider, where they will receive information about the payment status and details of the ticket purchase.
3.3 Payment confirmation, conclusion of the contract
3.3.1 After a successful payment, the Webshop will send a confirmation e-mail to the Customer (hereinafter referred to as the Voucher) containing the information about the tickets purchased and the order number. The e-mail sent by the Webshop is not a ticket and does not entitle the holder to entry.
3.3.2 The confirmation e-mail sent by the Webshop shall constitute a contract between the Customer and the Organiser under these general terms and conditions. The Organiser shall send the Voucher to the e-mail address provided by the Customer within 72 hours of the successful purchase.
3.3.3 In the event of an unsuccessful purchase for any reason, the contract shall not be concluded and no confirmation e-mail shall be sent.
3.4 Invoicing
3.4.1 After a successful online payment, the Customer will receive an electronic invoice to the e-mail address provided by them. The electronic invoice will be issued and sent to the Customer by KBOSS.hu Kft (registered office: 2000 Szentendre HU, Táltos Street 22/b, hereinafter referred to as the Invoicing Service Provider).
4 Right of withdrawal
4.1 The purchase of tickets may be cancelled at any time before the actual payment on the Payment Service Provider’s side without any consequences.
4.2 The Customer may not exercise the right of withdrawal or the right of termination pursuant to Article 29 (1) l) of Government Decree 45/2014 (26.II., as the ticket for the Event is valid for a specific date. Except as provided for in clause 5.4, the Organiser is not entitled to return the Ticket or refund the value of the purchase.
4.3 Tickets purchased but not used will not be refunded after the Event.
4.4 In the event of the cancellation of the Event, all pre-purchased Tickets will be refunded.
5 Transfer of tickets
5.1 The Voucher sent to the Customer by the Organiser may be transferred by the Customer to a third party. When transferring the Voucher, the Organiser does not check the identity of the Customer, only the authenticity of the data on the Voucher and the entitlement to the type of wristband.
5.2 The Customer acknowledges that the Voucher will be treated confidentially and will not be forwarded to unauthorised persons. The Organiser shall not be liable for any damages arising from the use of the Voucher by any unauthorised person.
6 Data protection
6.1 The Organiser shall treat the data (name, address, e-mail address, billing data) obtained during the online purchase of tickets confidentially in accordance with the provisions of Act CXII of 2011 on the Right of Informational Self-Determination and Freedom of Information, and shall use such data solely for the purpose of fulfilling the purchase.
6.2 The Organiser will transfer certain data to the Payment Service Provider or the Invoicing Service Provider in order to fulfil the order.
6.3 For detailed information on the processing of Customer data and data transferred to third parties, please refer to the Privacy Policy, available here: https://drive.google.com/file/d/17QmfsOhUTxOwSoSlGvje11iIJE1aN5TR/view?usp=drive_link
7 Complaint handling
7.1 The Customer may report a problem by e-mail to egyesulet@csikszerda.hu in Hungarian or English. The Organiser will reply to the e-mail within 72 hours and will start investigating the supposed problem. The Organiser will keep a record of all e-mails received at egyesulet@csikszerda.hu in an electronic system, classified according to their status.
8 Final provisions
8.1 The Customer may request the correction of incorrect data at egyesulet@csikszerda.hu. The Customer acknowledges that the Organiser shall not be liable for any damages resulting from incorrect data provided during the purchase of the ticket (e.g. incorrect e-mail address).
8.2 The Organiser reserves the right to change the programme.
8.3 Everyone participates in the Event at their own risk.
8.4 The Organiser may refuse admission to the Event if the Customer is under the influence of alcohol or drugs or if the Customer’s behaviour clearly interferes with the smooth running of the programme.
8.5 At the Event, the press representatives and the Organiser may take audio and video recordings of the participants.
8.6 The provisions of the Civil Code in force shall prevail in all matters not covered by the present Purchase Contract.